I have been with the Southern World team for the last 12 years. My journey within the company has allowed me to have exposure to a range of different departments. I started as a front liner as part of Fiji Tour Desk Operations and then moved into our Customer Service department. I enjoy working with our industry partners and ensuring my team are providing exceptional service on a consistent basis. During my time in my various roles, I have learnt the value and art of customer service and enjoy crafting creative proposals for our clients and playing a role in their Fiji experience.